Shipping & Returns
Most of my images and designs can be shipped all over the world.
After a personal check I will send the Artist Edition via DHL or UPS from Germany.
The prints and other designs will be sent directly to you by the manufacturer. Most of the time he uses FedEx Ground.
Depending on the delivery address, these prints and designs are shipped from the USA or Europe.
Once your order has been shipped, you will be given a tracking package number to follow your order.
It would be great if you would include a phone number with your order so that DHL, UPS or FedEx can contact you if necessary.
Please note that the shipment of Artist Editions can take up to 14 days due to personal control.
Damage during shipping
If your order becomes damaged during shipping, you will receive a full refund or an equivalent replacement if you give the damaged original packaging to the shipping company for inspection.
You will receive the refund as soon as possible after the damage has been checked.
Exclusion of return and withdrawal
Please note that your order will be made individually for you.
Therefore it is mandatory and cannot be returned. There is no exception to this.
With your order you also waive any possibility of revocation.
Thank you for your understanding.